Rates Administration Officer

• Paying $38.05ph + super
• Maroochydore location with WFH flexibility provided
• Temp contract until 30th June with possible extensions
• 38 hours per week

About the Role

Our client are a well-known QLD Local government organisation based in Maroochydore QLD. They are currently seeking a Rates Administration Officer to come in and work with them on a temp contract until 30th June with possible extensions.

Candidates for this position must have:

• Certificate III in Business Administration or similar or equivalent relevant experience.

• Previous experience in local government rating and/or another related finance area would be desirable (Not essential).

• Demonstrated ability to, analyse, resolve and follow problems or tasks

• Proficient computer skills in typing, data entry and preparing simple Word documents, PowerPoint presentations and Excel spreadsheets

Key responsibilities include:

• Rate & Revenue Maintenance: Perform daily processing of rate levies, charge journals, and transfers while ensuring strict data privacy.
• Legislative Compliance: Apply the QLD Local Government Act and Council Revenue Policies to determine accurate rates, charges, and rebates.
• Database Integrity: Execute regular integrity reviews and system reporting using Profiler and Reportal to ensure data accuracy.
• Valuation & Title Management: Reconcile DNRM valuations and manage complex rating setups for Community Title Schemes and new developments.
• Concession Administration: Manage pensioner eligibility verification with Centrelink/DVA and process state-funded concessions and refunds.
• Customer Query Resolution: Resolve complex internal and external rating inquiries with timely, accurate, and professional communication.
• Process Improvement: Test software upgrades and develop new procedures to enhance business efficiency and team knowledge sharing.

About You

You will be an experienced Rates Administration Officer with proven experience and reliability in previous positions.

The successful candidate will possess:

• Certificate III in Business Administration or similar or equivalent relevant experience.
• Previous experience in local government rating and/or another related finance area would be desirable.
• Demonstrated ability to, analyse, resolve and follow problems or tasks
• Proficient computer skills in typing, data entry and preparing simple Word documents, PowerPoint presentations and Excel spreadsheets

What’s in it for you?
Working as a contractor with Randstad comes with many benefits including:

• Access to our benefits platforms offering discounts at a range of huge retailers
• 3 x pay runs per week ensuring you are always paid within the week
• Exclusive access to roles before we go to market
• Access to our employee assistance program services, including counselling services

If this is of interest, please send your CV along with a cover letter to jack.coleman@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.